Collaborate, contribute and connect with your consumers

There is no getting away from the term if you come anywhere near digital marketing. You might not think it is right for your business, or find that your audience are simply not engaging with your brand via social, but the fact is, if you’re there, you can be seen.

The essence of social media is knowing your audience and engaging them through something they love, in a space they inhabit on a daily basis.

IN SHORT, SOCIAL PAYS

Taking the time to better engage with and improve your customer experience pays. 70% of buying experiences are based on how the customer feels they are being treated by you, whilst 86% of buyers will pay more for a better customer experience. Not only does it hurt you to not take the time to engage with your customers on all channels but they’re also willing to pay more when you do!

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